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36px);max-width:380px;max-height:calc(100dvh - 36px);height:auto;background:#fff;border-radius:var(--ncb-radius);box-shadow:0 18px 50px #1b3a5c47;overflow:hidden;opacity:0;transform:translateY(16px) scale(.98);pointer-events:none;transition:opacity .2s ease,transform .2s ease}.nicose-chatbot.is-open .nicose-chatbot__panel{opacity:1;transform:translateY(0) scale(1);pointer-events:auto}.nicose-chatbot__header{display:flex;align-items:center;gap:10px;padding:12px 14px;background:linear-gradient(135deg,var(--ncb-accent) 0%,var(--ncb-accent-hover) 100%);color:#fff}.nicose-chatbot__avatar{width:34px;height:34px;border-radius:50%;background:var(--ncb-warm);display:flex;align-items:center;justify-content:center;font-size:1.18rem;flex:none}.nicose-chatbot__title{font-size:1.08rem;font-weight:700;line-height:1.2}.nicose-chatbot__subtitle{font-size:.88rem;opacity:.85}.nicose-chatbot__header-info{flex:1;min-width:0}.nicose-chatbot__close{margin-left:auto;width:32px;height:32px;border:0;border-radius:50%;background:#ffffff26;color:#fff;font-size:1.44rem;line-height:1;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .15s ease}.nicose-chatbot__close:hover{background:#ffffff4d}.nicose-chatbot__body{flex:1 1 auto;overflow-y:auto;max-height:calc(100dvh - 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